Starter
For brands just outgrowing the founder's inbox.
$499/month
→150 tickets / month
- Dedicated account manager
- All channels: email, IG, WhatsApp, help desk
- Brand voice training
- Monthly performance report
Pricing
Simple per-ticket pricing. No contracts.
Drag the slider to your monthly ticket volume. We'll show you the plan that fits and exactly what it would cost. Move up or down anytime.
Pricing calculator
How many tickets do you handle per month?
Tickets / month
600
505001,0001,5002,500+
Recommended plan
Most popularPlus
Most teams land here. Real coverage, real calm.
$1,499/month
Tickets included
600 / month
- Everything in Basic
- Quarterly brand voice review
- Pre-launch + sale-day coverage
Cancel anytime · No setup fees · Live in ~7 days
All six plans
The full lineup, at a glance.
Move up or down anytime. We'll move you to a smaller plan if you stop using your full allotment.
Basic
For brands shipping daily and tired of triage.
$999/month
→350 tickets / month
- Everything in Starter
- Custom escalation rules
- Refund & exchange handling
- Slack or WhatsApp loop-in
Plus
Most teams land here. Real coverage, real calm.
$1,499/month
→600 tickets / month
- Everything in Basic
- Quarterly brand voice review
- Pre-launch + sale-day coverage
- Priority queue placement
Pro
For brands doing real volume across channels.
$1,999/month
→1,000 tickets / month
- Everything in Plus
- Dedicated backup agent
- Weekly check-in call
- Custom reporting cadence
Premium
For scaling brands that need a real support team.
$2,999/month
→2,000 tickets / month
- Everything in Pro
- Multi-agent pod assigned to your brand
- Custom workflows & integrations
- Quarterly strategy session
Enterprise
For brands at scale or with custom requirements.
Let's talk
→2,000+ tickets / month
- Custom volume + pricing
- Custom integrations
- Dedicated team lead
- White-glove onboarding
Included in every plan
The basics are never extra.
- Dedicated account manager
- All channels supported
- Brand voice training
- Custom escalation rules
- Monthly reporting
- No long-term contracts
Pricing questions
The fine print, in plain English.
What counts as a ticket?
One customer conversation, start to finish, counts as one ticket. No matter how many messages it takes. Replies to your customer follow-ups aren't billed again.
What happens if I go over my plan?
We'll let you know when you hit 80%. If you go over, additional tickets are $3 each that month. No surprise charges. We'd rather move you to the next plan and save you money.
Can I roll over unused tickets?
No. Unused tickets don't carry over. The plans are sized so most brands land within their tier each month. If you're consistently under, we'll move you down to a smaller plan.
Are there setup fees?
No setup fees, no onboarding fees. The price you see is what you pay.
Can I cancel anytime?
Yes. Monthly billing, no contracts. Cancel with 30 days notice so we can wrap up open tickets cleanly.
Ready when you are
From inbox chaos to handled.
Thirty-minute call. No pressure. We'll show you exactly how it would work for your brand, and what it would cost.
Most brands are live within a week of the call.